Introduction

Greetings,

I’m Al “Sarge” Raddatz, CEO and one of the founding members of The Sub Zero Mission. As we welcome the spring of 2026, I am honored to share this annual report with our Board of Directors, donors, supporters, volunteers, employees, and every individual who believes in our Mission.

Sub Zero Mission Board of DirectorsWe have just completed our 17th season, one that will stand as one of the most defining chapters in our organization’s history.

This winter was the coldest Northeast Ohio has experienced since 1977. Prolonged cold snaps, dangerous wind chills, and sustained subfreezing temperatures created life‑threatening conditions for those living unsheltered. The severity of this season tested our systems, our stamina, and our resolve. It also revealed the strength of our commitment.

For the first time in our history, The Sub Zero Mission was officially approved to operate as an Emergency Overnight Shelter for Code Blue. Code Blue is an official protocol, designated when temperatures are below 10 degrees and reach 0 or below with other conditions, such as wind. During this protocol, local administrators and nonprofits team up to ensure that people experiencing homelessness have someplace to go.

This milestone represents years of growth, trust building, and operational discipline. It reflects the confidence our community has placed in us not only to deliver life‑saving warming items, but to provide direct shelter during extreme weather emergencies.

During the 2025–2026 winter season, our Warming Center was activated 19 times and remained open for 19 total days. A total of 255 individuals sought refuge within our facility during life‑threatening conditions.

For nearly seventeen years, our Mission has centered on delivering warmth directly to those on the streets. This season, we expanded that impact. When temperatures reached dangerous levels, we opened our doors and provided heat, safety, and dignity. We did not simply respond to crisis we stood prepared for it.

Our growth as an Emergency Shelter is rooted in a promise that began on a freezing night during our very first outreach. Nearly seventeen years ago, we encountered two Veterans living beneath a bridge in our hometown. Walking away that evening felt profoundly wrong. Their circumstances were not only heartbreaking, but they were also unacceptable. In that moment, I made a commitment that we would do more than offer temporary relief.

That promise continues to guide every decision we make.

Our team made up of Veterans and family members of Veterans works tirelessly out of respect for those who have served and sacrificed. At its core, our Mission is about preventing loss of life due to homelessness in freezing conditions. Beyond that, it is about finding and re‑empowering the veterans who once defended our freedoms and ensuring they are not forgotten.

Throughout this season, our team planned with intention, trained rigorously, collaborated with partners, strengthened safety protocols, expanded outreach efforts, gathered and distributed critical warming items, and hosted meaningful fundraising initiatives. Every individual associated with The Sub Zero Mission demonstrated extraordinary dedication.

I am deeply proud of what our team accomplished during one of the harshest winters in decades. From long‑standing members to those who joined us this year, each person embodied what we call Blue Fire. Their passion, discipline, and compassion allowed us to meet historic challenges with unwavering focus.

Together, we are proving that Nobody Should Freeze To Death In America.

Mission Teams Photos

In the pages that follow, we outline how every dollar donated to The Sub Zero Mission was translated into direct impact. This report reflects our continued alignment with the strategic goals established by our Board of Directors.

Each Director develops a Goal‑Aligned Plan that is budgeted and executed with accountability and measurable outcomes.

Goals

Board Agendas Chain of Authority by Month

Our strategic goals remain clear:
  • Building a culture of safety by protecting those we serve and those who serve alongside us.
  • Finding and serving individuals experiencing homelessness by reaching as many people as possible with warmth and hope.
  • Re‑empowering homeless veterans by helping them regain stability and dignity.
  • Energizing our teams by cultivating passion, discipline, and collaboration.
  • Fundraising to achieve our objectives and sustain long‑term impact.
  • Fostering a culture of diversity that honors every individual’s contribution and perspective.
This report is dedicated to you. Your generosity, partnership, and belief in our Mission made it possible for us to expand into emergency shelter operations during one of the most severe winters in recent history.
  • Because of you, lives were protected.
  • Because of you, veterans were not left alone in the cold.
  • Because of you, we are stronger and better prepared for the seasons ahead.
Al “Sarge” Raddatz
CEO & Co-Founder

Comings and Goings

Our mission has always been built on people, people who believe that every Veteran deserves to be seen, supported, and never forgotten. This year, five remarkable individuals answered that call. They came with purpose. They came ready to serve. And they have already left their mark on this family and the veterans we fight for every day.

Jacque

Jacquie Zepeda

Events & Fundraising

Jacquie joined Sub Zero Mission with energy, enthusiasm, and an instinct for keeping things organized under pressure. She has quickly become a trusted member of our Events and Fundraising team — the kind of person who sees what needs to be done and does it before anyone has to ask.

Erin

Erin Catania

Marketing & Outreach

Erin Catania came to Sub Zero Mission with a clear sense of purpose and a skillset that matched our moment perfectly. In her role in Marketing & Outreach, she has hit the ground running amplifying our message, deepening our community connections, and bringing fresh strategy to how we tell our story.

Monica

Monica Stark

Events & Fundraising

Monica Stark stepped into the Events and Fundraising team and made an immediate impression. She is dependable, warm, and genuinely invested in the mission. Monica brings the kind of steady energy that makes everything around her run better from event prep to partner follow-up.

Patti

Patti Jackson

Donation Center & Sorting

Patti Jackson found her place at the heart of our Donation Center and has been a force of quiet dedication ever since. Every item that moves through her hands is sorted with care, organized with purpose, and readied for the people who need it most. Patti shows up. She gets it done.

Josh

Josh Cole — ★ U.S. Marine Corps Veteran

Suicide Prevention & Outreach

Josh Cole is a former Sergeant in the United States Marine Corps who has transformed personal challenges with alcohol into a mission of purpose and service. Now over two years sober, he shares his journey to inspire others navigating substance use and recovery. Through his involvement with The Sub Zero Mission, Josh participates in outreach and speaks throughout the community, bringing awareness to both homelessness and addiction. His story is a powerful reminder that change is possible and that no one has to face their struggles alone.

Creating a Culture of Safety

At Sub Zero Mission, safety is a core value that guides every mission, every volunteer, and every operational decision. The 2025–2026 season brought increased mission volume, more complex camp environments, and expanded responsibilities as we served as a Code Blue warming center. In response, we strengthened our safety culture, formalized new training programs, upgraded facilities and fleet assets, and implemented new systems designed to protect both volunteers and the individuals we serve.

Building a Culture of Safety

At The Sub Zero Mission, safety is not an afterthought — it is woven into every decision, every deployment, and every improvement we make. This year marked a significant step forward in how we approach safety across all areas of the mission: from how our drivers operate and park our vehicles, to how our volunteers engage in the field, to how our headquarters and garage are physically configured to protect everyone inside.

The formation of the Safety and Training Sub-Committee gave us a standing body of leaders accountable specifically to safety reviewing protocols, identifying training gaps, and ensuring that every volunteer who steps onto a mission is prepared. Paired with a fully developed driver training program and a series of targeted facility upgrades, FY2025–2026 represents our most structured and proactive safety year to date.

Safety & Training Sub-Committee

On April 25, the Safety and Training Sub-Committee was formally established. This committee of mission leaders is dedicated to identifying training and safety needs, reviewing safety protocols, and delivering comprehensive training to all volunteers of the Sub Zero Mission.

Safety Wins — 2025–2026

  • Safety and Training Sub-Committee formally established
  • Driver training program developed and rolled out
  • Updated vehicle operation protocols implemented
  • Facility upgrades completed to enhance volunteer and client safety
  • Enhanced emergency response procedures established for Code Blue operations